ACE: Agentic e‑CommercEACE

What is Your AI Agent Buying?

Evaluation, Implications, and Emerging Questions for Agentic e-Commerce

Research Highlights

How ACES - Agentic e‑CommercE Simulator- Works

It starts with a simple prompt. We provide an AI agent with a shopping task, like "find the best fitness watch".

It starts with a simple prompt. We provide an AI agent with a shopping task, like "find the best fitness watch".

AI Model Preferences Analysis

AI Model Preferences: Fitness Watches

See how different AI shopping agents choose completely different products

🟠 Claude Sonnet 4 strongly prefers Fitbit Inspire (45.2%)

Fitbit Inspire 3

Fitbit Inspire 3

$79.95
👑
45.2%
Fitbit Versa 4

Fitbit Versa 4

$149.95
14.8%
Garmin Forerunner 55

Garmin Forerunner 55

$166.40
10.6%
Garmin vívoactive 5

Garmin vívoactive 5

$220.89
0.4%
Smart Watch (Generic 1)

Smart Watch (Generic 1)

$24.99
14.8%
Smart Watch (Generic 2)

Smart Watch (Generic 2)

$29.99
14.0%
WHOOP 5.0

WHOOP 5.0

$359.00
0.0%
Generic Fitness Tracker

Generic Fitness Tracker

$28.99
0.2%

Performance Heatmap Analysis

Webpage Heatmap of AI Shopping Agents

Selection rate of the same product across different positions for three AI agents.

Position 1
11.5%
Position 2
27.0%
Position 3
23.4%
Position 4
15.4%
Position 5
3.4%
Position 6
7.9%
Position 7
6.9%
Position 8
4.5%

Key Research Takeaways

Key Takeaways

Agentic e-Commerce: Market Shares, Platform Levers, Seller Strategy

Market Shares under Delegation

Model heterogeneity drives different product shares; demand can concentrate.

Platform Levers and Position Effects

Strong top-row bias; rankings, promotions, and sponsorships affect models differently.

Seller-Side Listing Agents Move Share

Minor, model-targeted listing edits can materially shift market share.

Team

Citation

@article{allouah2025aces,
  title={What is your AI Agent buying? Evaluation, Implications and Emerging Questions for Agentic e-Commerce},
  author={Allouah, Amine and Besbes, Omar and Figueroa, Josué D and Kanoria, Yash and Kumar, Akshit},
  journal={arXiv preprint arXiv:2508.02630},
  year={2025}
}

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